WARRANTY

Congratulations on an excellent choice: This watch was made for you from the best materials and with a wealth of knowledge about watches and a touch of Italian design.

WARRANTY

We permit a warranty of two years from the date of purchase and any manufacturing defects are remedied free of charge within this period. If this is not possible or uneconomical in our opinion, we will provide a replacement in the form of a same or equivalent model at our discretion. Defects caused by misuse or overuse and the wristband and glass (if any) are excluded from the warranty. The same applies if the watch has not been registered after the purchase.

The amount of any compensation is limited to the purchase price of the model and no liability for incidental or consequential damages is accepted. The non-observance of the operating and maintenance instructions is considered improper treatment. When making a claim under warranty, please take the watch together with proof of purchase and the duly completed warranty certificate to an authorised IW&F dealer, preferably to the shop, where the watch was purchased.

I. WARRANTY CLAIMS

If your IW&F watch needs serviced or repaired by our customer service, we would ask you to note the following points to ensure smooth and uncomplicated processing: To protect your watch against any agitation, please pack it in a padded, stable package. The watch can be sent directly to IW&F Dubai at the following address:

IW&F
Harriet Stewart
Dubai Investment Park 1
PO BOX 53407

Dubai – UAE

IW&F will cover the cost of sending and returning the watch if IW&F detects a fault covered by this warranty. If the customer sends the watch in, the customer bears all risks associated with the shipment, in particular loss or damage to the watch during shipping.

II. APPLICABLE LAW

This warranty is subject to the laws of the United Arab Emirates. The customer’s legal rights in respect of a fault in the watch will not be affected by this guarantee.